Frequently Asked Questions

Section

• • News forum
  • A list of frequently asked questions can be found below. Click on each section to expand to find more information.

    If your question is not listed below email us at digitalinnovation@marjon.ac.uk and we can add it to the list!

  • Visit the Digital Skills Training page for IT support, help and dissertation and ECDL session bookings! 
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  Instructions: Clicking on the section name will show / hide the section.

  

• Digital Innovation Support

  • Need IT help? Want to achieve an IT qualification? Want to see some IT tips? Go to the Digital Skills Training page (login required) URL
  • Digital Skills Help site contains a range of resources and guides for all systems and apps used at Marjon URL
  
• Edublogs

  • Edublogs main help page URL
  • Getting Started with Edublogs URL
  • Setting up a site URL
  • How to create an engaging blog URL
  • Organising your Edublogs site URL
  • Creating posts and pages URL
  • Setting up your blog for your module coursework URL
  • How to add your posts as a home page URL
  • Customising your blog URL
  • Changing your static front page and posts page URL
  • Creating drop-down menus and how to organise them URL
  
• Email

  • Help with email and accounts main page URL
  • Email FAQs URL
  • Setting up email on an android device URL
  • Setting up email on iPhones and iPad URL
  • Check your Outlook time zone in Office 365 URL
  
• Learning Space

  • Learning Space Help Page URL
  
• Mahara

  • Mahara is the electronic portfolio system used by the University URL
  
• Network Account Information

  • How to access your N drive or One Drives off campus URL
  • Network and Accounts: Accessing the VPN URL
  • Account FAQs (including how to logon, where to save your work and what is deep freeze?) URL
  • What if I forget my password? URL
  • Password reset manager URL
  
• Marjon Mobile App

  • What is the Marjon Mobile app? Marjon Mobile is the official app for students, staff and visitors of the University of St Mark & St John. You can log onto the app using your University account details to quickly gain access to a range of personalised information and campus updates such as your timetable, email notification, news, campus map and much more!
    

  • Click here to access information about the Marjon Mobile app URL
  
• Printing & Photocopying

  • Printing and Photocopying Help and Information URL
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    Can I print directly from my iPad or iPhone? Download the application at:

    http://svr-benedict:9191/ios/install and follow steps at:

    http://www.papercut.com/products/ng/manual/ch-iosprinting-app-ios  If you have any problems, speak to a member of the SITS teams in the 24 hour Computer Room

    
    

    
    

  
• Study Skills Help & Support

  • Study Skills at Marjon offers a range of services designed to provide information and advice on a large number of skills, which will help you to reach your full potential whilst studying here. URL
  
• The Hub

  • The Hub is part of the University intranet and information between staff and students will be posted here - please subscribe and avoid missing important information. URL
  • Student Guide to The Hub URL
  
• Timetabling

  • How do I access my timetable (and some other FAQ's) URL
  
• Turnitin e-submission

  • Turnitin is used to submit your files electronically via Learning Space - this link will take you to where all the guides are located URL